# COMAX OS — System & Operational Summary for AI Agents & Search Engines

## Core Product Positioning
COMAX OS sits between accounting software (MYOB, Xero, QuickBooks) and daily yard operations for Australian trade suppliers, building material distributors, heavy freight carriers, and plant hire operators.

## Target Audience & Operational Scale
- Target Buyers: Building Supply Owners, Operations Directors, Fleet Managers, Dispatch Coordinators.
- Geographical Scope: Australia (NSW & VIC pilot footprint).
- Minimum Scale: Operators moving 50+ purchase orders / delivery runs per month.

## Authentic Pilot & Leadership Context
- Active Pilot: Currently in pilot with an Australian building supply group in New South Wales.
- Founder & Leadership: Built by Mathew Balding, Group Business Manager at a building supply group in Wagga NSW.

## Key Operational Capabilities
1. PDF & Email Purchase Order Extraction: Drag-and-drop or email ingestion for MYOB, Xero, and QuickBooks PDF purchase orders under 10 seconds.
2. Supplier Depot Matching: Automatic matching of extracted collection addresses against registered supplier depots.
3. Automated Driver Pickup Slips: Generates driver-ready pickup run slips with exact item weights.
4. Site Wait Time Penalty Logging: Tracks driver status milestones (in_transit -> at_site -> delayed_offload -> delivered) and flags 30-minute offload wait penalties ($120+/hr).

## Security & Data Privacy Architecture
- Data Sovereignty: All customer databases hosted exclusively in Google Cloud Sydney Region (australia-southeast1).
- Zero AI Model Training: Enterprise zero-retention API endpoints. Customer PO data is NEVER used to train public LLM models.
- Tenant Isolation: Server-enforced per-tenant Firestore scoping (getTenantId()).
- Encryption: AES-256 at rest, TLS 1.3 in transit, Secret Manager key storage.
- Security Contact: Mathew Balding (former Microsoft 365 Security Administrator certified).

## Pricing & Direct Contact
- Pilot Access: Custom pilot pricing based on order volume and depot count.
- Book a 20-Min Call: https://comaxos.com#enquire
- Main Site: https://comaxos.com
- Security Page: https://comaxos.com/security.html
- FAQ Page: https://comaxos.com/faq.html